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Police boss is searching for custody visitors

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John Edward and Inspector

A search has been launched in North Wales to find volunteers to act as custody watchdogs to police the police.

North Wales Police and Crime Commissioner Arfon Jones is seeking for up to six independent custody visitors to help him.

Mr Jones wants to appoint volunteers to join the existing team responsible for visiting custody facilities in Wrexham, St Asaph and Caernarfon.

Their job will be to safeguard the welfare of people detained by the police and ensure their rights are upheld.

Successful candidates will be expected to undertake at least 10 unannounced visits a year along with and attending training courses, meetings and conferences.

Mr Jones said: “We have a responsibility to ensure that the police are doing things correctly and abiding by the Police and Criminal Evidence Act. It is imperative therefore that we have a way of monitoring what goes on in a police custody area.

“We are looking for people with good communications skills who can demonstrate that they have independence and an impartial view, while at the same time maintaining confidentiality.

“This is a very important and interesting role, and I hope that we will attract a lot of interest from suitable candidates from all kinds of backgrounds. I am particularly keen to attract Welsh speakers, younger people and members of the black and ethnic minority communities.”

Executive Officer Meinir Jones, who has responsibility for overseeing the visiting scheme within the PCC’s office, said: “This is one of the Commissioner’s statutory duties and we are looking to recruit people over the age of 18 who either live or work in the North Wales Police area.

“They should also be independent of the criminal justice in that they do not work for the police or the probation service and do not serve as magistrates.

“The overall objective is to ensure that people held in custody are detained safely and properly and that their rights and welfare are being attended to.

“Visitors are free to arrange their own visiting times which can be anytime from early in the morning to late at night, any day of the week.

John Dolan, the Chair of the North Wales Custody Visitors’ Panel, said: “Operating in pairs, we approach a custody area unannounced and we have to be given immediate access.

"Accompanied by a sergeant or a civilian detention officer, we speak to detainees and check the condition of the cells to make sure they are clean and that everything is in working order.

“When vulnerable people are held in custody, we have to ensure that their needs are met as well as those of other detainees.

“We are not allowed to know the names of people in detention or what they are in for which allows us to retain our objectivity.

“We produce a written report at the end of each visit which is signed by the custody sergeant and anything we believe needs rectifying is put right straightaway or can be raised at the quarterly meetings which are held between visitors, the Police and Crime Commissioner and senior police officers.

“Ninety-six per cent of the people in custody wish to speak to us and we find that they communicate freely with us. They also value the opportunity to speak to an independent person about their detention and their welfare.”

He added: “I have been a Custody Visitor now for over four years and I find it a very fulfilling role. It does give you a sense of purpose and it’s not just a box-ticking exercise.

“It’s important to be a good communicator so that you can build up a rapport with detainees and also a professional relationship with the police.

“Our visits can be very rewarding and I believe detainees feel more confident that their welfare is of the utmost importance.

“The custody staff  welcome the fact that there is an additional layer of checks which confirm they are fulfilling their own role correctly and appropriately.

“The scheme can only add value to the whole policing service.”   

Magistrates and serving or former police officers and special constables are not allowed to become custody visitors. To avoid possible conflict of interest, others may be excluded if they have direct involvement in the criminal justice system, such as solicitors or probation officers

Custody visiting, formerly known as ‘lay visiting’, owes its origin to Lord Scarman, whose report on the Brixton disorders in 1981 recommended a system of independent  inspection of procedures and detention in police stations by local community members.

It did not become statutory until 1984 when responsibility was given to police authorities to have in place an effective independent custody visiting scheme.

All work done is on a voluntary basis, and travelling expenses are reimbursed by the Office of the Police and Crime Commissioner.